Our Privacy Policy has been updated and has an effective date of June 12, 2019

This Privacy Policy describes our practices regarding the collection, use and disclosure of information collected by Entrepôt Secure Package Terminals LLC (doing business as “Entrepôt ”) through our website, terminals, applications and other online services that post or include a link to this Privacy Policy (collectively, the Entrepôt Platforms”). This Privacy Policy only covers information collected on the Entrepôt Platforms and does not cover any information collected at nay other web site, or elsewhere by Entrepôt (unless specifically stated).

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Please review this Privacy Policy carefully. In addition, please review the Terms of Use, which govern your use of the Entrepôt Platforms.

Table of Content



Entrepôt reserves the right to change this Privacy Policy at any time without prior notice and will notify you of material changes by posting the changed or modified Privacy Policy on the Entrepôt Platforms. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified and your continued use of the any of the Entrepôt Platforms after the effective date of the revised Privacy Policy will constitute your consent to those changes. However, Entrepôt will not make material changes to how it treats previously collected Personal Information about you without providing notice and giving you the chance to consent (opt-in or opt-out). Note, however, that you may need to consent to our new policies in order to continue to use the Entrepôt Platforms and our services.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


Information You Provide Us

We may ask you to provide personally identifiable information, which is information that identifies you as a specific identified individual, such as your name, phone number, or e-mail address (collectively, “Personal Information”), and other information about you, such as payment information, demographic information (for example, your gender, age or similar information). Certain features may also collect information about your preferences and interests. If we combine demographic, preferences-related or similar information with the Personal Information we collect, we will treat that combined information as Personal Information under this Privacy Policy.

Information We Collect Automatically

We and third-party advertising companies and service providers may use a variety of technologies that automatically or passively collect certain information whenever you visit any Entrepôt Platform or otherwise interact with us or our content (“Usage Information”). Usage information may include the hardware model, browser and operating system your are using, the URL or advertisement that referred you to the Entrepôt Platform you are visiting, all of the areas within the Entrepôt Platforms that your visit, your time zone, location information, and mobile network (if applicable), among other information. In addition, we automatically collect IP address or other unique identifier (“Device Identifier”) for any computer, mobile phone or other devise you use to access our Entrepôt Platforms. In some cases, we may directly collect location information through your device. Usage information is generally non-identifying, but if Entrepôt associates it with you as a specific and identifiable person, Entrepôt treats it as Personal Information.

The methods that may be used to collect Usage Information include the following:

Cookies and Local Storage

Cookies and local storage are date files placed within a browser on a device when it is used to visit a Entreopt Platform. Certain web browsers and browser add-ons, such as Adobe Flash, may provide additional local data storage mechanisms. For example, a Flash cookie is a data file placed on a device via the Adobe Flash plugin. Cookies and local storage can be used for a variety of purposes, including to store a unique identifier for your device that recognizes your device as you visit the Entrepôt Platforms or other web sites or online services and to remember your preferences. Most browsers provide you with the ability to disable or decline cookies and local storage. You will need to check your browser’s settings for further information. If you choose to disable cookies or to adjust browser add-ons privacy settings on your device, some features of a Entrepôt Platform may not function properly.

Web Beacons

Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”), may be included in our web pages and e-mail messages. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to a Entrepôt Platform, to monitor how users navigate a Entrepôt Platform, to count how many e-mails that were sent were actually opened or to count how many particular links or videos were actually viewed.

In addition, we may use these and a variety of other technologies that collect Usage Information and similar information for security and fraud detection purposes and to enforce our intellectual property rights. This includes the use of digital rights management technology that is embedded into out Entrepôt Platforms content in order to prevent theft, unauthorized access to content, and to protect the intellectual property rights of Entrepôt and content owners.

Information Third Parties Provide About You and Social Media Interactions

Entrepôt may receive information about you from third paties, including business partners and data providers. You may also have the opportunity to interact with a third-party application or feature available through a Entrepôt Platform, such as features that allow you to log-in through, access, or otherwise connect your account on a third-party service (e.g., Facebook, Twitter, YouTube or Instagram). If you choose to utilize third-party services, we wil receive information about you from that third-party service (which may include Personal Information) and they may receive information about your use of the Entrepôt Platforms. Through these features, third parties may collect IP address or other Device Identifier, which page your are visiting on a Entrepôt Platform, and may set cookies to enable the third party feature to function properly. If you choose to post information to a third party platform, that information may be public.

We may combine the information we receive form those other sources with information we collect through the Entrepôt Platforms. In those cases, we will apply this Privacy Policy to the combined information. The information collected and stored by the third party is subject solely to the third party’s privacy practices.


Entrepôt may use information collected through the Entrepôt Platforms, including Usage Information and Personal Information, to: 91) allow you to participate in features we offer or to provide related customer service; (2) recognize you across the Entrepôt Platforms and across devices; (3) tailor content, usage recommendations and offers we display to you, both on the Entrepôt Platforms, and elsewhere online; (4) process a subscription membership payment transaction, or other transaction; (5) provide you with information, services, or products that you have requested or that we think may interest you; (6) investigate and prevent fraudulent transactions an other illegal activities or activities that violate our policies; (7) process your registration, including verifying your information is active and valid; (8) improve the Enrepot Platforms or our services and for internal purposes; (9) facilitate your job search via the Entrepôt Platforms and prepare related governmental and internal statistics reports; (10) contact you with regards to your use of the Entrepôt Platforms or any Entrepôt Service and, in our discretion, changes to the Entrepôt Platform policies; and (11) for purposes disclosed at the time your provide your Personal Information or otherwise with your consent. We may also use and share non-personal information in our discretion and we may use non-personal information, including information that has been de-identified (typically by using a mathematical process known as a “hash”), to make inferences about you and offers and services you may be interested in, to serve you with relevant advertising, and allow others to do so.


The Entrepôt Platforms are not intended for use by anyone younger that the age of 13 and we do not knowingly collect Personal Information form children younger that age 13. If we learn that we have inadvertently collected Personal Information from a user who is younger that 13, we will delete the information form our active database.


The Entrepôt Platforms may offer message boards and other public areas (Community Forums) where you can choose to interact with other and/or to post or submit content. Note that anything you choose to disclose in such a community forum is public. It may be viewed, collected and used by other and the protections of this Privacy Policy will not apply. Think carefully before post and use caution before disclosing any Personal Information. Please review the “User Comments and Postings” section of our Terms of Use for information on the rights that you grant to us in any content you choose to post in a community forum.


Entrepôt may share non-personally identifiable information, such as information that has been de-identified, aggregated user statistics, or a Entrepôt identification or transaction number, with third parties in our discretion. We do not share your Personal Information with third parties for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing. California Residents, please see below for additional information on “Your California Privacy Rights”).

We may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information, as described in this Privacy Policy, with your consent, and in the following circumstances:

When Your Request That We Share Your Information

We may share information when you request that we do so. For example, you may be presented with an opportunity to receive information and/or marketing offers from one or more third parties. If you agree at that time to have your Personal Information shared, your Personal Information will be disclosed to that third party (or parties) and will be subject to their privacy practices. Or, you may choose to interact with a third party application or feature, through which information about you is shared. Please note that we are not responsible for the privacy practices for a third party, you will need to contact that third party directly.

Third Parties Providing Services on Our Behalf

We may share information about you, including Personal Information, with third-party vendors to enable them to perform services on out behalf. Additionally, we may share various information relating to our users and fraudulent or potentially fraudulent activities with our fraud prevention and similar vendors, and they will use this information to help us and their other clients prevent fraudulent and illegal transactions.

Promotions, Contests and Sweepstakes

We may offer promotions, contests and sweepstakes (any, a “Promotion”) that may require registration. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, as required by law or permitted by the Promotion’s official rules, such as a winners list.

Administrative and Legal Reasons

We may also transfer and disclose user information, including Personal Information, to third parties: (i) in the event we are required to respond to subpoenas or other legal process or if in our opinion such disclosure is required by law; (ii) at the request of governmental authorities conducting an investigation; or (iii) to protect and/or defend the Terms of Use, the Entrepôt Transactions Terms or other policies applicable to a Entrepôt Platform or our services or to protect the personal safety, rights, property or security of Entrepôt , our customers, or third party. We may also use Device Identifiers, including IP addresses, to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies in our discretion.

Business Transfers

Entrepôt may share Personal Information with any of its subsidiaries and affiliates, primarily for business and operational purposes. Entrepôt reserves that right to disclose and transfer all information related to an Entrepôt Platform, including Personal Information: (i) to a subsequent owner, co-owner or operator of a Entrepôt Platform or applicable database; or (iii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of Entrepôt ’s ownership interests, assets, or both or other company change, including, without limitation, during the course of nay due diligence process.


Entrepôt works with networks advertisers, ad agencies and other advertising partners to serve Entrepôt ads online. We also use analytics providers to provide us with information regarding the use of the Entrepôt Platforms and the effectiveness of our advertisements. You may also see ads on the Entrepôt Platforms and those ads may be served by a third party. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons), and they may otherwise collect or have access to information about you, including Usage Information. Some of these parties may collect Personal Information over time when you visit the Entrepôt Platforms or other online websites and services. We may share non-personal information, including information that has been de-identified, Usage Information, and location information, with third party advertising companies, analytics providers and other parties, including for the purpose of serving you more relevant ads.

We may use a variety of companies to serve our advertisements. Some of these companies are members of the Network Advertising Initiatives)”NAI”) or Digital Advertising Alliance (DAA) Self-Regulatory Program for Online Behavioral Advertising and you may want to visit the following webpages, which proved “opt-out” mechanisms for participating companies: http://neworkadvertising.org/managing/opt_out.asp; http://wwwaboutads.info/choices. You may also be able to opt-out form interest-based advertising on your mobile devise through your mobile device settings. You may also opt-out form receiving targeted ads while on a Entrepôt Platforms through your account setting as further described below in “Your Choices.” Please not opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive generic ads while online.


Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. Like many websites and online services, the Entrepôt Platforms do not alter their practices when they receive a “Do Not Track” from the visitor’s browser. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.


You are responsible for maintaining the accuracy of the information you submit to us, such has your contact information provided as part of registration. Certain Entrepôt Platforms allow you to correct or update certain Personal Information you have provided and to change your subscription plan or preferences regarding marketing information you receive from Entrepôt . Note that when you edit your Personal Information or change your preferences on a Entrepôt Platform, information that you remove may persist internally for Entrepôt ’s administrative purposes or with backup media. If you have made any public postings on a Entrepôt Platform, these communications cannot generally be removed.


Entrepôt offers you the following choices with regard to the information it collects through the Entrepôt Platforms:

Targeted Advertising. You may see third party advertisements on Entrepôt Platforms; we offer you the ability to opt-out from having your Entrepôt activity and other information about you used to serve you targeted ads. You may opt-out via your Account settings. Note that you must be logged in to opt-out (or opt-in). Opting out does not mean you will no longer receive online advertising. It does mean that Entrepôt will no longer customize ads you see on Entrepôt Platforms based on your activities or profile information with Entrepôt . You may also opt-out from many third parties who serve online advertising, including some how serve Entrepôt ads elsewhere online by visiting: http://neworkadvertising.org/managing/opt_out.asp; http://wwwaboutads.info/choices/. Opting out does not mean you will not see any ads when browsing Entrepôt Platforms, but the ads you see will no longer be customized to you based on you profile or interactions with Entrepôt .

Marketing Emails and Mobile Messages. You may opt out of receiving marketing e-mails by following the opt-out instructions provided to you in those emails. Pelase note that we reserve the right to send you certain communications relating to your account or use of the Entrepôt Platforms or Entrepôt Services, such as administrative and services announcements. These transactions accounts messages may be unaffected if you choose to opt out from marketing –mails.

If you sign up to receive SMS or MMS messages from Entrepôt, you may unsubscribe from any SMS or MMS messages received by replying “STOP”.

With you consent, we may send promotional and non-promotional push notifications or alerts to your mobile device, and may in some cases do so based on your device’s physical proximity to a beacon. You can elect to stop receiving those messages at any time by changing the notification settings on your mobile device.


California Civil Code Section 1798.83 permits residents of California to request certain details about how their personal information has been shared during the calendar year with third parties for those third-parties’ own direct marketing purposes, unless the business permits California residents to opt in to, or opt out of, this type of sharing. Entrepôt qualifies for this alternative option. As noted above, we will not share personal information about you with third parties for their own direct marketing purposes if you do not opt-in, or opt-out, at the time Entrepôt offers you that choice.

If you are a California resident and you have questions about our practices with respect to sharing personal information with third parties for their direct marketing purposes and you ability to exercise choices, please write us at: Attention Legal, Entrepôt, LLC, 240 Crandon Boulevard, Suite 100 Key Biscayne, FL 33149. You must put the statements “Your California Privacy Rights” in the subject field of your email or in the address line of your envelope. You must include your name, street address, city, state and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.


The Entrepôt Platforms may contain content that is served by someone else or links to third-party content or web sites that Entrepôt does not control. This includes links from advertisers, sponsors, and partners that may use our logo(s) as part of a co-branding relationship. You may also be able to access the Entrepôt Platforms through third-party devices and platforms, websites, and apps, among others. The third-party operators and content providers may send their own cookies to your device, they may independently collect data or solicit Personal Information, and may or may not have their won published privacy policies. Entrepôt is not responsible for the privacy practices employed by any third party.


The Entrepôt Platforms may contain content that is served by someone else or links to third-party content or web sites that Entrepôt does not control. This includes links from advertisers, sponsors, and partners that may use our logo(s) as part of a co-branding relationship. You may also be able to access the Entrepôt Platforms through third-party devices and platforms, websites, and apps, among others. The third-party operators and content providers may send their own cookies to your device, they may independently collect data or solicit Personal Information, and may or may not have their won published privacy policies. Entrepôt is not responsible for the privacy practices employed by any third party.


Entrepôt is based in the United States; United States law governs the information we collect. By accessing or using a Entrepôt Platform or providing us with any information, you consent to the transfer, processing and storage of your information in and to the United States and other countries, jurisdictions in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.